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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christine Fitzpatrick

November 7, 2024

5  out of  5
rating by Christine Fitzpatrick
"Susan Geoghegan and her office staff is amazing. They never disappoint in customer service and helpfulness. I can call them anytime and get all my questions answered. I wouldn’t use anyone else"
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tom Elwell

July 29, 2024

5  out of  5
rating by tom Elwell
"Great service."
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florence Winchester

July 2, 2024

5  out of  5
rating by florence Winchester
"During one of the most challenging periods of my life, as I was grappling with the loss of a loved one, I had the task of sorting out life insurance matters. I reached out to my local State Farm agent for assistance, and the experience was nothing short of exceptional. From the moment I made the initial call, an incredible level of empathy and patience was demonstrated. They understood that discussing life insurance could evoke emotional responses, especially while grieving, and the subject was approached with sensitivity and care. She took the time to listen to my concerns, answer my questions, and provided a comforting presence that was much needed. She made sure that all paperwork was completed correctly and that I was fully informed about each step. Her proactive communication kept me in the loop, providing a sense of control during a time when so much felt uncertain. Her help with life insurance was invaluable during my time of grief. Their combination of professional expertise and genuine compassion made a difficult process much more bearable. I am grateful for her support and would highly recommend State Farm services to anyone facing similar circumstances. It's a relief to know that such caring professionals are there to help when life takes unexpected turns. Thank you Christine Divincenti"
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trixie66NOLA

June 18, 2024

5  out of  5
rating by trixie66NOLA
"I have been a State Farm customer for car insurance for over 30 years and have been with Susan’s office for almost 20 years. I have always received excellent service. As a Southeast LA resident, we all know there are very few options right now for Homeowner’s insurance, but in my time of need, Britton Schaumburg has gone above and beyond to offer all options available to me. Not only did she promptly send quotes to me, she answered my many questions that I had. She is the type of agent you want fighting for you when you need your agent. I would 100% recommend her to anyone."
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Sydney Beaumont

June 10, 2024

5  out of  5
rating by Sydney Beaumont
"6/10/24 So, after a good 20 year no accident record... Someone hit me in the rear passenger of my vehicle. I was pretty shaken up but have to say that my awesome Susan Price Geoghegan State Farm Insurance Company started the ball rolling for me on handling and I was so relieved. I called to put in the claim about an hour and a half after it happened ...and after I stopped shaking. The claims department at state farm is off the chain good. All of a sudden emails started rolling in from SF, things that I had to do, things that I would have never thought about in this process... State Farm made sure that I had all the information. During the process - Greg at SF was helpful letting me know how everything would work, what was to be expected. Another thing that State Farm Claims did was to send me the Information of several collision shops Almost immediately DAVES COLLISION picked it up and ran for the touchdown! The entire right side of my Rogue needed to be replaced and color matched etc. The door would hardly shut properly, the little plastic guard was peeled off.. They had their work cut out for them. Once they had everything in stock I brought my car to them. It took one week that is all. Amazing and look at the results! My car was vacuumed cleaned the wheelss shined... To those reading this, I hope you never have to experience an accident.But if you do, I highly recommend SUSAN PRICE GEOGHEGAN STATE FARM and bringing your car to DAVE'S COLLISION. To Susan, Greg, THANK YOU I cant forget Christine, Britt, Cullen and Al too! To DAVES COLLISION: Parker, Warren, Corey, Heather and whoever I might have missed at Daves.. THANK YOU. ---‐--------' Susan is the BEST Agent ever - She is so knowledgeable and cares about all her clients!! Susan Geoghegan's State Farm staff are Top Tier!!! They are always happy and willing to help!! Love their office and location- very convenient."
We responded:
"Sydney, thank you for your glowing review. We really appreciate you taking the time to give us feedback. "
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lisa kirsch

May 25, 2024

5  out of  5
rating by lisa kirsch
"Christine and all office workers are ALWAYS veryyy helpful!!"
We responded:
"Hi Lisa, I am so thankful to hear that all the office is helpful....especially Christine. We just love her, and we can see that you do too! We appreciate you taking the time to leave us 5 stars! ~Susan"
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Kelly McClure

May 24, 2024

5  out of  5
rating by Kelly McClure
"I received deep, detailed support for over a week from Christine Divincenti. Despite my many questions, Christine was kind with and thorough in chasing down every last inquiry. I'll be a lifer with State Farm as long as this kind of superior service is on offer. Major kudos!"
We responded:
"Hi Kelly, thank you for taking the time to share about your experiences with Christine. We absolutely love the service she provides for each and every one of her customers. We look forward to you being a lifer with us for many more years to come! ~Susan"
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Taz Aschebrock

May 18, 2024

5  out of  5
rating by Taz Aschebrock
"By far the easiest company and people I have ever worked with. Highly recommend them"
We responded:
"Hi Taz, thanks so much for taking the time to leave us a 5 star review. We really appreciate you. We love hearing that we are easy to work with, and we look forward to continuing to provide you with the same exceptional service! ~Susan"
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Glen DiVincenti

May 18, 2024

5  out of  5
rating by Glen DiVincenti
"Susan and her team are simply amazing!"
We responded:
"Hi Glen, I wanted to take a moment to say thank you for the 5 stars...and to let you know you're amazing as well! My team and I really appreciate your loyalty and support! ~Susan"
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GIGI M

May 16, 2024

5  out of  5
rating by GIGI M
"Excellent customer service"
We responded:
"Hi Gigi, thank you so much for the feedback! We appreciate the 5 stars, and look forward to working with you! ~Susan"
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Zachary

May 15, 2024

5  out of  5
rating by Zachary
"Thank you Erica for all the support on the questions for insurance, appreciate it"
We responded:
"Zachary - thank you for taking the time to let us know about your experience with Erica. We are so glad she was able to answer your questions. We are here if you think of anything else we can assist you with! ~Susan"
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Dianna Stout

May 15, 2024

5  out of  5
rating by Dianna Stout
"ERICA WAS ABLE TO ANSWER ALL MY QUESTIONS AND SHE WAS VERY POLITE, THANK YOU AGAIN."
We responded:
"Hi Dianna, we really appreciate the feedback about your interaction with Erica. We always want to be able to answer any questions with kindness and professionalism. We appreciate you! ~Susan"
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Chad Bruno

May 12, 2024

5  out of  5
rating by Chad Bruno
"I highly recommend Susan Geoghegan’s office and their team for all your insurance needs. They were extremely professional, knowledgeable, and went above and beyond to find the best coverage for me and my company’s commercial auto policy. Their customer service was exceptional, and they made the whole process seamless and stress-free. I feel confident knowing that I am truly in good hands. Thank you for your outstanding service!"
We responded:
"Chad, thank you so much for the glowing 5 star review! We are truly grateful for your business, and look forward to serving you for many years to come. Please reach out if there is anything we can do to help. All our best! ~Susan"
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Jackie Palumbo

May 9, 2024

5  out of  5
rating by Jackie Palumbo
"Thank you to Susan and her amazing staff....especially Greg Beaumont!! They are always available, helpful and friendly. Highly recommend!"
We responded:
"Hi Jackie, thank you for the 5 star review! We appreciate that you took the time to leave us feedback about your experience with Greg. We look forward to always being here for you! ~Susan"
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Abby Scandurro

April 18, 2024

5  out of  5
rating by Abby Scandurro
"Working with Britton has made getting life insurance so easy. She’s such a sweet and amazing person to talk too. Very professional and caring."
We responded:
"Hi Abby, thank you for taking the time to leave our agency 5 stars. We really appreciate you. Glad to hear that you had a wonderful experience with Britton, and that you understand the value of life insurance! We look forward to serving you. ~Susan"
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Marty Tauzier

April 17, 2024

5  out of  5
rating by Marty Tauzier
"Top Notch agency! Above and beyond! Susan’s company is elite, from the phone call to the end and after! Britton, My go to insurance advisor, Stellar work.. If you need any insurance needs- reach out to Britton, you will ask later why didn’t I Do this sooner… Susan has an amazing crew.. let them know Marty sent you!"
We responded:
"Hi Marty, we really appreciate the 5 stars and glowing feedback! We are thrilled to know that Britton has taken excellent care of you. Thank you for your loyalty. ~Susan"
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Sid'ahmed Bardass

April 16, 2024

5  out of  5
rating by Sid'ahmed Bardass
"Very easy to understand and A person you feel comfortable talking to."
We responded:
"Thank you for taking the time to give us a 5 star review. We honestly appreciate your business and hope to continue to provide you with the same great service in the future. ~Susan"
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Destiny Guarneri

April 8, 2024

5  out of  5
rating by Destiny Guarneri
"I recently had the pleasure of working with an insurance agent who made the process of securing insurance for my first car an absolute breeze. As a first-time car owner, I had a multitude of questions and concerns, but the agent was incredibly patient, informative, and supportive throughout the entire process. She provided clear and concise answers to all my inquiries, ensuring I fully understood my policy options and the coverage that best suited my needs. Erica’s professionalism and dedication to customer service truly stood out, making what could have been a daunting experience both seamless and straightforward. I would highly recommend her services to anyone in need of reliable and hassle-free car insurance assistance."
We responded:
"Destiny, I love hearing that your first experience was a great one! Erica loves to take care of her customers, and tries to make sure they all feel like part of our State Farm family. If you need anything else, please don't hesitate to reach out. We appreciate you and the 5 star feedback! ~Susan"
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Milton Franco

March 28, 2024

5  out of  5
rating by Milton Franco
"Erica help me with my auto insurance .. and she help me find the best price for my auto insurance.. I highly recommend them !!’ Susan as the owner are very nice with customers and employees… thank you for everything .. State Farm!!"
We responded:
"Milton - thank you so much for taking the time to leave us a 5 star review. I am so glad you are part of our agency, and that Erica took good care of you. All our best to your family & business! ~Susan"
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March 28, 2024

5  out of  5
rating by ???????????????????????????
"Susan Geoghegan’s State Farm agency is AWSOME !"
We responded:
"Thank you so much for the 5 star review! We really appreciate it, and love having you as a customer! ~Susan"
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Soledad Castro

March 28, 2024

5  out of  5
rating by Soledad Castro
"My family has been with Susan Geoghegan-State Farm office for years now. I would recommend them because of their pleasant and patient staff. We have had to seek elsewhere for certain policies but not because of anything they are doing wrong but simply just this economy etc. I would like to point out one specific person at this agency and that is Ms. Christine. She has been our go to person for all of our policies thus far and she is a wonderful person. She just makes you feel at ease and explains anything you need to know in details and doesn't make you feel less than for people who don't understand insurance processes etc. She goes above and beyond and i can email her at any time and she responds quick and always is helpful."
We responded:
"Thank you for the 5 star review of our agency and your glowing comments about Christine. We are so thankful you understand how important it is to have someone you can trust & you found that in her. We appreciate your business. All our best ~Susan"
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Mary Liz Keevers

March 27, 2024

5  out of  5
rating by Mary Liz Keevers
"We've happily been insured through this State Farm agency for nearly 30 years in New Orleans! Super nice, efficient, hard-working folks! Christine has been our go-to @ the agency for many years now and she's fabulous. Always goes above and beyond any time we have a question, concern or insurance need. We really appreciate the quality service ~ it's so important."
We responded:
"Wow what awesome feedback to receive! Thank you so much for taking the time to share your experiences. We love that Christine goes above and beyond with all her customers! Thank you for your dedicated loyalty! With Gratitude, ~Susan"
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Ethmane Bowba

March 26, 2024

5  out of  5
rating by Ethmane Bowba
"My experience with Britton was excellent."
We responded:
"Thanks for the great feedback, Ethmane! I'm glad to hear you had a great experience working with Britton. If there is anything else our team can help you with, please let us know. ~Susan "
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Barbara Lobo

March 25, 2024

5  out of  5
rating by Barbara Lobo
"I have a wonderful experience with agent Britton Schaumburg. The agent was very pleasant and she was able to give me a great car insurance rate. Thank you for your service and I will recommend her with friends and family. I am very happy with the service."
We responded:
"Hi Barbara - we are thrilled to hear that you had a wonderful interaction here at Susan Geoghegan State Farm. It's always nice to get good rates on your insurance, but even better when you have a good experience. Thank you for the 5 stars! We appreciate you! ~Susan"
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Dan Jenn Dickinson

March 22, 2024

5  out of  5
rating by Dan Jenn Dickinson
"Al is always very helpful and answers all of our questions!"
We responded:
"Thank you so much for the 5 star review! We love to hear that Al is helping to answer any questions/concerns that you may have. We strive to treat each customer like family! With kind regards, ~Susan"